:root {
  color-scheme: light;
  font-family: "Segoe UI", Arial, sans-serif;
  --bg: #f7f8fb;
  --panel: #ffffff;
  --ink: #102432;
  --muted: #667085;
  --line: #e7ebf2;
  --green: #91b957;
  --green-dark: #3f6f2f;
  --blue: #4287c7;
  --blue-dark: #18384f;
  --purple: #51258b;
  --orange: #eb7a1a;
  --red: #c73748;
  --soft-red: #fff3f4;
  --soft-green: #effaf3;
  --soft-purple: #f6f1ff;
  --navy: #061e55;
  --shadow: 0 1px 8px rgba(16, 36, 50, 0.04);
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  background: var(--bg);
  color: var(--ink);
}

.svg-icon {
  width: 1em;
  height: 1em;
  display: inline-block;
  fill: none;
  stroke: currentColor;
  stroke-width: 2;
  stroke-linecap: round;
  stroke-linejoin: round;
  flex: 0 0 auto;
}

.shell {
  min-height: 100vh;
  display: grid;
  grid-template-rows: auto 1fr;
}

.topbar {
  background: #fff;
  color: var(--ink);
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 18px;
  padding: 13px 22px;
  border-bottom: 1px solid var(--line);
  box-shadow: 0 1px 8px rgba(16, 36, 50, 0.04);
}

.brand {
  display: grid;
  align-items: center;
  min-width: 225px;
}

.brand-logo {
  display: block;
  width: 188px;
  max-width: 100%;
  height: auto;
}

.brand span {
  color: var(--blue-dark);
  font-size: 11px;
  font-weight: 800;
  letter-spacing: 0.3px;
}

.dashboard-title {
  text-align: center;
  flex: 1;
  min-width: 250px;
}

.dashboard-title strong {
  display: block;
  font-size: 23px;
  letter-spacing: 0;
  line-height: 1.05;
}

.dashboard-title span {
  display: block;
  margin-top: 4px;
  color: var(--muted);
  font-size: 12px;
}

.dashboard-title b {
  color: var(--green-dark);
}

.user-meta {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 10px;
  min-width: 318px;
}

.date-pill,
.contact-pill,
.profile-pill {
  border: 1px solid var(--line);
  border-radius: 6px;
  padding: 8px 10px;
  background: #fff;
  font-size: 12px;
  box-shadow: 0 1px 2px rgba(16, 36, 50, 0.03);
}

.date-pill {
  align-items: center;
  color: var(--ink);
  display: inline-flex;
  gap: 8px;
  min-height: 42px;
  white-space: nowrap;
}

.date-pill .svg-icon {
  color: var(--blue-dark);
  font-size: 14px;
}

.contact-pill strong,
.contact-pill span {
  display: block;
  line-height: 1.2;
}

.contact-pill strong {
  color: var(--blue-dark);
}

.contact-pill span {
  color: var(--muted);
  font-size: 11px;
}

.profile-pill {
  display: flex;
  align-items: center;
  gap: 9px;
  min-height: 42px;
}

.session-action {
  min-height: 42px;
}

.profile-menu {
  position: relative;
}

.profile-menu summary {
  cursor: pointer;
  list-style: none;
}

.profile-menu summary::-webkit-details-marker {
  display: none;
}

.profile-menu[open] .profile-pill {
  background: #eef5ff;
  border-color: #d6e5fb;
}

.profile-menu[open] .profile-pill > .svg-icon {
  transform: rotate(180deg);
}

.profile-menu-panel {
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 6px;
  box-shadow: 0 12px 30px rgba(16, 36, 50, 0.14);
  display: grid;
  gap: 4px;
  min-width: 190px;
  padding: 6px;
  position: absolute;
  right: 0;
  top: calc(100% + 6px);
  z-index: 20;
}

.profile-menu-panel a {
  align-items: center;
  border-radius: 5px;
  color: var(--blue-dark);
  display: flex;
  font-size: 13px;
  font-weight: 800;
  gap: 8px;
  padding: 9px 10px;
  text-decoration: none;
}

.profile-menu-panel a:hover {
  background: #eef5ff;
}

.avatar {
  width: 34px;
  height: 34px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--blue-dark), var(--green-dark));
  color: #fff;
  display: grid;
  place-items: center;
  font-weight: 700;
}

.profile-pill strong,
.profile-pill span {
  display: block;
  line-height: 1.2;
}

.profile-pill span {
  color: var(--muted);
  font-size: 11px;
}

.profile-pill > .svg-icon {
  color: var(--muted);
  font-size: 14px;
  transition: transform 140ms ease;
}

.source-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  display: inline-block;
}

.source-dot.live {
  background: #29a34a;
  box-shadow: 0 0 0 3px rgba(41, 163, 74, 0.12);
}

.content {
  width: min(1480px, calc(100vw - 32px));
  margin: 13px auto 36px;
}

.dashboard-grid {
  display: grid;
  grid-template-columns: minmax(0, 0.9fr) minmax(0, 1.1fr);
  gap: 16px;
  margin-bottom: 16px;
}

.panel {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  box-shadow: 0 1px 4px rgba(16, 23, 53, 0.04);
  overflow: hidden;
}

.panel-header {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: center;
  padding: 13px 16px 11px;
  border-bottom: 1px solid var(--line);
}

.panel-title {
  display: flex;
  align-items: center;
  gap: 8px;
  font-weight: 800;
  font-size: 14px;
  text-transform: uppercase;
}

.panel-title.purple {
  color: var(--purple);
}

.panel-title.red {
  color: var(--red);
}

.count-note {
  color: var(--red);
  font-size: 12px;
  font-weight: 700;
}

.view-link {
  color: var(--ink);
  font-size: 12px;
  text-decoration: none;
  font-weight: 700;
}

.icon-badge {
  width: 27px;
  height: 27px;
  border-radius: 6px;
  display: grid;
  place-items: center;
  color: #fff;
  font-size: 17px;
  font-weight: 900;
}

.icon-badge.purple {
  background: var(--purple);
}

.icon-badge.red {
  background: #e1262f;
}

.icon-badge.green {
  background: var(--green-dark);
}

.icon-badge.orange {
  background: var(--orange);
}

.icon-badge.blue {
  background: var(--blue);
}

.panel-action {
  display: flex;
  justify-content: center;
  padding: 14px 16px 16px;
  border-top: 1px solid var(--line);
}

.button {
  appearance: none;
  border: 1px solid currentColor;
  background: #fff;
  color: var(--green-dark);
  border-radius: 6px;
  padding: 8px 13px;
  font: inherit;
  font-size: 12px;
  font-weight: 700;
  cursor: pointer;
  text-decoration: none;
  white-space: nowrap;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 7px;
}

.button.purple {
  color: var(--purple);
  background: var(--soft-purple);
}

.button.red {
  color: var(--red);
  background: var(--soft-red);
}

.button.green {
  color: var(--green-dark);
  background: var(--soft-green);
}

.button.blue {
  color: #074fb5;
  background: #eef5ff;
}

.button.small {
  padding: 5px 9px;
  font-size: 11px;
}

.tour-launcher {
  align-items: center;
  appearance: none;
  background: #fff8e8;
  border: 1px solid #f2c96f;
  border-radius: 6px;
  color: #5e3a00;
  cursor: pointer;
  display: inline-flex;
  font: inherit;
  font-size: 12px;
  font-weight: 800;
  gap: 7px;
  min-height: 42px;
  padding: 8px 10px;
  white-space: nowrap;
}

.tour-launcher:hover,
.tour-launcher:focus-visible {
  background: #ffefd0;
  outline: 2px solid rgba(235, 122, 26, 0.28);
  outline-offset: 2px;
}

.tour-launcher .svg-icon {
  color: var(--orange);
  font-size: 15px;
}

.prosper-driver-popover {
  border: 1px solid #d6e5fb;
  border-radius: 8px;
  box-shadow: 0 18px 44px rgba(8, 18, 30, 0.24);
  color: var(--ink);
  max-width: min(360px, calc(100vw - 28px));
}

.prosper-driver-popover .driver-popover-title {
  color: var(--navy);
  font-size: 20px;
  line-height: 1.15;
}

.prosper-driver-popover .driver-popover-description {
  color: #344556;
  font-size: 13px;
  line-height: 1.45;
  white-space: pre-line;
}

.prosper-driver-popover .driver-popover-progress-text {
  color: var(--muted);
  font-size: 11px;
  font-weight: 800;
}

.prosper-driver-popover .driver-popover-next-btn,
.prosper-driver-popover .driver-popover-prev-btn {
  border-radius: 6px;
  font: inherit;
  font-size: 11px;
  font-weight: 800;
  padding: 6px 10px;
  text-shadow: none;
}

.prosper-driver-popover .driver-popover-next-btn {
  background: var(--soft-green);
  border-color: var(--green-dark);
  color: var(--green-dark);
}

.prosper-driver-popover .driver-popover-prev-btn {
  background: #fff;
  border-color: var(--line);
  color: var(--blue-dark);
}

.tasks-panel {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  box-shadow: 0 1px 4px rgba(16, 23, 53, 0.04);
  padding: 15px 17px 18px;
}

.task-header {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  align-items: center;
  margin: 0 0 14px;
}

.task-header h2 {
  margin: 0;
  font-size: 17px;
  text-transform: uppercase;
}

.task-header p {
  margin: 2px 0 0;
  color: var(--muted);
  font-size: 12px;
}

.task-count {
  align-items: center;
  color: var(--green-dark);
  display: inline-flex;
  gap: 6px;
  font-weight: 800;
  font-size: 13px;
  white-space: nowrap;
}

.task-count span {
  align-items: center;
  background: #17a34a;
  border-radius: 2px;
  color: #fff;
  display: inline-flex;
  height: 15px;
  justify-content: center;
  width: 15px;
}

.task-count .svg-icon {
  font-size: 11px;
  stroke-width: 3;
}

.task-grid {
  display: grid;
  grid-template-columns: repeat(7, minmax(0, 1fr));
  gap: 12px;
}

.task-card {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  display: flex;
  align-items: center;
  flex-direction: column;
  gap: 7px;
  min-height: 150px;
  padding: 13px 10px 12px;
  text-align: center;
}

.task-card strong {
  font-size: 27px;
  line-height: 1;
}

.task-card span {
  align-items: center;
  display: flex;
  justify-content: center;
  min-height: 34px;
  font-size: 11px;
  font-weight: 700;
  line-height: 1.18;
  max-width: 112px;
}

.task-icon {
  width: 32px;
  height: 32px;
  border-radius: 8px;
  display: grid;
  place-items: center;
  color: #fff;
  font-size: 17px;
  font-weight: 900;
}

.task-icon.green {
  background: var(--green-dark);
}

.task-icon.orange {
  background: var(--orange);
}

.task-icon.purple,
.metric-icon.purple {
  background: var(--purple);
}

.task-icon.blue,
.metric-icon.blue {
  background: #1d65d8;
}

.notice {
  border-left: 4px solid var(--orange);
  background: #fff7e8;
  color: #5c3700;
  padding: 12px 14px;
  margin-bottom: 18px;
  border-radius: 6px;
}

.notice.live {
  border-left-color: var(--green);
  background: var(--soft-green);
  color: var(--green-dark);
}

.empty-state {
  color: var(--muted);
  font-style: italic;
  text-align: center;
}

h1,
h2 {
  margin: 0;
}

table {
  width: 100%;
  border-collapse: collapse;
}

th,
td {
  text-align: left;
  padding: 10px 16px;
  border-bottom: 1px solid var(--line);
}

th {
  color: var(--muted);
  font-size: 10px;
  text-transform: uppercase;
  font-weight: 700;
  white-space: nowrap;
}

td {
  font-size: 12px;
  vertical-align: middle;
}

tr:last-child td {
  border-bottom: 0;
}

.rating {
  display: inline-flex;
  gap: 1px;
  letter-spacing: 0;
}

.rating-star {
  color: #d7dce5;
  font-size: 12px;
  line-height: 1;
}

.rating-star.filled {
  color: #f2b642;
}

.calendar-action {
  display: flex;
  justify-content: center;
  padding: 18px 0 0;
}

.calendar-link {
  align-items: center;
  color: var(--green-dark);
  display: inline-flex;
  font-size: 14px;
  font-weight: 800;
  gap: 9px;
  text-decoration: none;
}

.date-filter-panel {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  box-shadow: var(--shadow);
  margin-bottom: 16px;
  padding: 12px 14px;
}

.date-filter-form {
  align-items: end;
  display: grid;
  gap: 12px;
  grid-template-columns: minmax(180px, 1fr) minmax(150px, 0.6fr) minmax(150px, 0.6fr) auto;
}

.date-filter-form label,
.search-form label {
  color: var(--navy);
  display: grid;
  font-size: 11px;
  font-weight: 900;
  gap: 6px;
  text-transform: uppercase;
}

.date-filter-form input,
.date-filter-form select,
.search-form input {
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--ink);
  font: inherit;
  font-size: 13px;
  min-height: 38px;
  min-width: 0;
  padding: 8px 10px;
}

.metrics-panel,
.team-panel {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  box-shadow: 0 1px 4px rgba(16, 23, 53, 0.04);
  margin-top: 16px;
  padding: 15px 17px;
}

.section-header {
  align-items: center;
  display: flex;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 14px;
}

.section-header h2 {
  color: var(--navy);
  font-size: 19px;
  text-transform: uppercase;
}

.section-header span {
  color: var(--navy);
  font-size: 13px;
  white-space: nowrap;
}

.team-goal {
  align-items: center;
  display: inline-flex;
  gap: 8px;
  font-weight: 700;
}

.metric-grid {
  display: grid;
  gap: 14px;
  grid-template-columns: repeat(6, minmax(0, 1fr));
}

.metric-card {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 16px 14px;
}

.metric-link,
.report-card {
  color: inherit;
  display: block;
  text-decoration: none;
}

.metric-link:hover,
.report-card:hover {
  border-color: #b7cce6;
  box-shadow: 0 8px 22px rgba(16, 36, 50, 0.08);
}

.metric-card.purple {
  border-color: #ded5ff;
}

.metric-card.blue {
  border-color: #d2def7;
}

.metric-card.orange {
  border-color: #ffd9ba;
}

.metric-topline {
  align-items: center;
  display: flex;
  gap: 12px;
}

.metric-topline strong {
  color: var(--navy);
  display: block;
  font-size: 30px;
  line-height: 1;
}

.metric-topline span {
  display: block;
  font-size: 12px;
  font-weight: 800;
  line-height: 1.2;
  margin-top: 2px;
}

.metric-icon {
  align-items: center;
  border-radius: 50%;
  color: #fff;
  display: inline-flex;
  flex: 0 0 auto;
  font-size: 22px;
  height: 38px;
  justify-content: center;
  width: 38px;
}

.metric-icon.green {
  background: var(--green-dark);
}

.metric-icon.orange {
  background: var(--orange);
}

.goal-label {
  color: var(--navy);
  font-size: 12px;
  font-weight: 700;
  margin: 18px 0 8px;
  text-align: center;
}

.progress-row {
  align-items: center;
  display: grid;
  gap: 8px;
  grid-template-columns: minmax(0, 1fr) auto;
}

.progress-row b {
  color: var(--navy);
  font-size: 12px;
}

.progress-bar {
  background: #e2e6eb;
  border-radius: 999px;
  height: 7px;
  overflow: hidden;
}

.progress-bar span {
  border-radius: inherit;
  display: block;
  height: 100%;
}

.progress-bar.green span {
  background: #0b8f2f;
}

.progress-bar.purple span {
  background: #6e25d9;
}

.progress-bar.blue span {
  background: #2468d8;
}

.progress-bar.orange span {
  background: var(--orange);
}

.team-table-wrap {
  overflow-x: auto;
}

.drilldown-panel {
  border-color: #cfe0f3;
}

.drilldown-table td:last-child {
  text-align: right;
  white-space: nowrap;
}

.reporting-grid {
  display: grid;
  gap: 16px;
  grid-template-columns: minmax(0, 1.1fr) minmax(320px, 0.9fr);
}

.reporting-panel {
  margin-top: 16px;
}

.report-card-grid {
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.report-card {
  background: #fbfcff;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 8px;
  min-height: 88px;
  padding: 13px;
}

.report-card span {
  color: #344556;
  font-size: 12px;
  font-weight: 800;
  line-height: 1.25;
}

.report-card strong {
  color: var(--navy);
  font-size: 28px;
  line-height: 1;
}

.conversion-metric-list {
  display: grid;
  gap: 9px;
}

.conversion-metric-row {
  align-items: center;
  background: #fbfcff;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 10px;
  grid-template-columns: minmax(0, 1fr) auto auto;
  min-height: 54px;
  padding: 10px 12px;
}

.conversion-metric-row span {
  color: #344556;
  font-size: 12px;
  font-weight: 800;
}

.conversion-metric-row strong {
  color: var(--navy);
  font-size: 20px;
}

.conversion-metric-row small {
  color: var(--muted);
  font-size: 11px;
  font-weight: 800;
}

.team-table {
  min-width: 920px;
}

.team-table th {
  background: #fbfcff;
  color: var(--navy);
  vertical-align: bottom;
}

.team-table th small {
  color: var(--navy);
  display: block;
  font-size: 10px;
  font-weight: 700;
  margin-top: 3px;
  text-transform: none;
}

.team-table td {
  border-right: 1px solid var(--line);
}

.team-table td:last-child,
.team-table th:last-child {
  border-right: 0;
}

.agent-cell {
  color: var(--navy);
  font-weight: 800;
  min-width: 150px;
}

.current-user .agent-cell {
  color: var(--purple);
}

.needs-attribution {
  background: #fff8e8;
}

.needs-attribution .agent-cell,
.needs-attribution .agent-cell span {
  color: #9a5b00;
}

.agent-cell span {
  color: var(--purple);
}

.team-metric > div:first-child {
  align-items: center;
  display: flex;
  justify-content: space-between;
  gap: 8px;
  margin-bottom: 6px;
}

.team-metric strong,
.team-metric span {
  color: var(--navy);
  font-size: 12px;
}

.team-metric strong {
  font-weight: 800;
}

.callout-strip {
  background: linear-gradient(90deg, var(--navy), #062d77);
  border-radius: 8px;
  color: #fff;
  display: grid;
  gap: 0;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  margin-top: 16px;
  overflow: hidden;
}

.callout-item {
  align-items: center;
  display: grid;
  gap: 15px;
  grid-template-columns: auto minmax(0, 1fr);
  min-height: 112px;
  padding: 22px 24px;
}

.callout-item + .callout-item {
  border-left: 1px solid rgba(255, 255, 255, 0.22);
}

.callout-icon {
  color: #f4c13a;
  font-size: 42px;
}

.callout-item h3 {
  font-size: 15px;
  margin: 0 0 7px;
  text-transform: uppercase;
}

.callout-item p {
  font-size: 14px;
  font-weight: 600;
  line-height: 1.35;
  margin: 0;
}

.brand {
  color: inherit;
  text-decoration: none;
}

.crm-topbar {
  align-items: center;
}

.crm-nav {
  align-items: center;
  display: flex;
  flex: 1;
  gap: 8px;
  justify-content: center;
  min-width: 220px;
}

.crm-nav a {
  border: 1px solid transparent;
  border-radius: 6px;
  color: var(--blue-dark);
  font-size: 13px;
  font-weight: 800;
  padding: 9px 12px;
  text-decoration: none;
}

.crm-nav a.active,
.crm-nav a:hover {
  background: #eef5ff;
  border-color: #d6e5fb;
}

.dashboard-nav {
  flex: 0 1 auto;
  justify-content: flex-start;
  min-width: 0;
}

.crm-hero,
.lead-card-hero {
  align-items: center;
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  display: flex;
  gap: 18px;
  justify-content: space-between;
  margin-bottom: 16px;
  padding: 18px 20px;
}

.crm-hero h1,
.lead-card-hero h1 {
  color: var(--navy);
  font-size: 30px;
  line-height: 1.05;
  margin: 6px 0 5px;
}

.crm-hero p,
.lead-card-hero p {
  color: var(--muted);
  font-size: 13px;
  margin: 0;
}

.back-link {
  align-items: center;
  color: var(--green-dark);
  display: inline-flex;
  font-size: 12px;
  font-weight: 800;
  gap: 7px;
  text-decoration: none;
}

.crm-hero-count {
  border-radius: 8px;
  color: #fff;
  display: grid;
  min-height: 78px;
  min-width: 106px;
  place-items: center;
  padding: 11px 16px;
  text-align: center;
}

.crm-hero-count.green {
  background: var(--green-dark);
}

.crm-hero-count.orange {
  background: var(--orange);
}

.crm-hero-count.blue {
  background: var(--blue-dark);
}

.crm-hero-count strong {
  display: block;
  font-size: 31px;
  line-height: 1;
}

.crm-hero-count span {
  display: block;
  font-size: 12px;
  font-weight: 800;
  margin-top: 5px;
  text-transform: uppercase;
}

.queue-layout,
.leads-layout,
.lead-detail-layout {
  display: grid;
  gap: 16px;
  grid-template-columns: 255px minmax(0, 1fr);
}

.lead-detail-layout {
  align-items: start;
  grid-template-columns: 310px minmax(0, 1fr);
}

.queue-sidebar,
.lead-profile-panel {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 8px;
  padding: 12px;
}

.queue-sidebar {
  align-content: start;
  position: sticky;
  top: 12px;
}

.queue-tab {
  align-items: center;
  border: 1px solid var(--line);
  border-radius: 7px;
  color: var(--ink);
  display: flex;
  gap: 10px;
  justify-content: space-between;
  min-height: 44px;
  padding: 10px 11px;
  text-decoration: none;
}

.queue-tab.active,
.queue-tab:hover {
  background: #f4f8fd;
  border-color: #cfe0f3;
}

.queue-tab span {
  font-size: 12px;
  font-weight: 800;
  line-height: 1.2;
}

.queue-tab-label {
  align-items: center;
  display: flex;
  gap: 8px;
}

.queue-tab-label .svg-icon {
  color: var(--muted);
  flex: none;
  width: 16px;
  height: 16px;
}

.queue-tab.active .queue-tab-label .svg-icon {
  color: var(--blue);
}

.queue-tab strong {
  background: var(--soft-green);
  border-radius: 999px;
  color: var(--green-dark);
  display: inline-grid;
  font-size: 12px;
  min-width: 30px;
  padding: 4px 7px;
  place-items: center;
}

.queue-workspace,
.lead-card-main,
.lead-list-shell,
.lead-list-workspace {
  display: grid;
  gap: 14px;
}

.queue-controls {
  align-items: center;
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  justify-content: space-between;
}

.queue-search {
  align-items: center;
  display: flex;
  gap: 8px;
}

.queue-search input[type="search"] {
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--ink);
  font: inherit;
  font-size: 13px;
  min-width: 220px;
  padding: 9px 12px;
}

.scope-filters,
.timing-filters,
.view-toggle,
.admin-tabs {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.scope-filters a,
.timing-filters a,
.view-toggle a,
.admin-tabs a {
  align-items: center;
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--blue-dark);
  display: inline-flex;
  gap: 8px;
  min-height: 36px;
  padding: 8px 11px;
  text-decoration: none;
}

.scope-filters a.active,
.timing-filters a.active,
.view-toggle a.active,
.admin-tabs a.active {
  background: #eef5ff;
  border-color: rgba(66, 135, 199, 0.42);
  color: #074fb5;
}

.scope-filters span,
.timing-filters span,
.view-toggle span,
.admin-tabs span {
  font-size: 12px;
  font-weight: 800;
}

.scope-filters strong,
.timing-filters strong {
  background: #f2f5fa;
  border-radius: 999px;
  color: var(--ink);
  font-size: 11px;
  min-width: 24px;
  padding: 2px 7px;
  text-align: center;
}

.provider-banner {
  align-items: center;
  background: #f8fafc;
  border: 1px solid var(--line);
  border-left: 4px solid var(--blue);
  border-radius: 8px;
  display: flex;
  gap: 10px;
  justify-content: space-between;
  padding: 12px 14px;
}

.provider-banner.pending {
  border-left-color: var(--orange);
}

.provider-banner strong {
  color: var(--navy);
  font-size: 13px;
}

.provider-banner span {
  color: var(--muted);
  font-size: 12px;
  text-align: right;
}

.queue-wizard {
  align-items: stretch;
  background: var(--panel);
  border: 1px solid #cfe0f3;
  border-radius: 8px;
  box-shadow: 0 8px 24px rgba(16, 36, 50, 0.08);
  display: grid;
  gap: 0;
  grid-template-columns: minmax(0, 1.2fr) minmax(300px, 0.8fr);
  overflow: hidden;
}

.wizard-main,
.wizard-context {
  display: grid;
  gap: 16px;
  padding: 18px;
}

.wizard-main {
  align-content: start;
}

.wizard-context {
  background: #f8fafc;
  border-left: 1px solid var(--line);
}

.wizard-kicker {
  align-items: center;
  color: var(--muted);
  display: flex;
  font-size: 12px;
  font-weight: 800;
  gap: 10px;
  justify-content: space-between;
  text-transform: uppercase;
}

.wizard-kicker strong {
  background: var(--soft-green);
  border-radius: 999px;
  color: var(--green-dark);
  padding: 5px 9px;
}

.wizard-identity {
  align-items: center;
  display: grid;
  gap: 14px;
  grid-template-columns: auto minmax(0, 1fr);
}

.lead-avatar.large {
  font-size: 24px;
  height: 64px;
  width: 64px;
}

.wizard-identity h2 {
  color: var(--navy);
  font-size: 26px;
  line-height: 1.05;
  margin: 0 0 7px;
  overflow-wrap: anywhere;
}

.wizard-identity p {
  color: #344556;
  font-size: 14px;
  line-height: 1.45;
  margin: 0;
}

.wizard-primary-action {
  align-items: center;
  background: #f4fbf6;
  border: 1px solid rgba(63, 111, 47, 0.22);
  border-radius: 8px;
  display: flex;
  gap: 14px;
  justify-content: space-between;
  padding: 13px;
}

.wizard-primary-action div {
  display: grid;
  gap: 3px;
  min-width: 0;
}

.wizard-primary-action span,
.flow-helper span {
  color: var(--green-dark);
  font-size: 10px;
  font-weight: 900;
  letter-spacing: 0;
  text-transform: uppercase;
}

.wizard-primary-action strong {
  color: var(--navy);
  font-size: 18px;
  line-height: 1.2;
  overflow-wrap: anywhere;
}

.wizard-primary-action small,
.flow-helper small {
  color: var(--muted);
  font-size: 12px;
  line-height: 1.35;
}

.wizard-primary-action .button {
  min-height: 42px;
}

.wizard-steps {
  display: grid;
  gap: 8px;
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.wizard-steps div {
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 7px;
  display: grid;
  gap: 8px;
  grid-template-columns: auto minmax(0, 1fr);
  padding: 11px;
}

.wizard-steps strong {
  background: var(--blue-dark);
  border-radius: 50%;
  color: #fff;
  display: inline-grid;
  font-size: 12px;
  height: 23px;
  place-items: center;
  width: 23px;
}

.wizard-steps span {
  color: #2e4050;
  font-size: 12px;
  font-weight: 700;
  line-height: 1.35;
}

.wizard-actions,
.wizard-pager {
  align-items: center;
  display: flex;
  flex-wrap: wrap;
  gap: 9px;
}

.wizard-actions form {
  margin: 0;
}

.wizard-log-form,
.wizard-transfer-form {
  display: grid;
  gap: 10px;
}

.wizard-log-form label,
.wizard-transfer-form label {
  color: var(--muted);
  display: grid;
  font-size: 11px;
  font-weight: 800;
  gap: 6px;
  text-transform: uppercase;
}

.wizard-log-form input,
.wizard-log-form select,
.wizard-log-form textarea,
.wizard-transfer-form select {
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 7px;
  color: var(--ink);
  font: inherit;
  font-size: 13px;
  min-width: 0;
  padding: 9px 10px;
}

.conversion-grid {
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.conversion-grid.compact-outcome {
  grid-template-columns: minmax(0, 1fr) minmax(220px, 0.7fr);
}

.flow-helper {
  align-content: center;
  background: #f8fbff;
  border: 1px solid var(--line);
  border-radius: 7px;
  display: grid;
  gap: 4px;
  padding: 10px;
}

.flow-helper strong {
  color: var(--navy);
  font-size: 13px;
  line-height: 1.3;
}

.wizard-log-form textarea {
  min-height: 88px;
  resize: vertical;
}

.wizard-transfer-form {
  align-items: end;
  border-top: 1px solid var(--line);
  grid-template-columns: minmax(0, 1fr) auto;
  padding-top: 10px;
}

.wizard-field-grid {
  display: grid;
  gap: 9px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.wizard-field-grid div {
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 7px;
  min-width: 0;
  padding: 10px;
}

.wizard-field-grid span,
.wizard-history h3 {
  color: var(--muted);
  display: block;
  font-size: 10px;
  font-weight: 800;
  letter-spacing: 0;
  margin: 0 0 4px;
  text-transform: uppercase;
}

.wizard-field-grid strong {
  color: var(--navy);
  display: block;
  font-size: 13px;
  line-height: 1.25;
  overflow-wrap: anywhere;
}

.wizard-history {
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 7px;
  padding: 12px;
}

.wizard-history p {
  color: #344556;
  font-size: 12px;
  line-height: 1.35;
  margin: 0;
}

.wizard-history small {
  color: var(--muted);
  display: block;
  font-size: 11px;
  font-weight: 700;
  margin-top: 3px;
}

.wizard-history p + p {
  border-top: 1px solid var(--line);
  margin-top: 8px;
  padding-top: 8px;
}

.wizard-pager {
  justify-content: space-between;
}

.lead-toolbar {
  align-items: center;
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  display: flex;
  gap: 14px;
  justify-content: space-between;
  padding: 14px 16px;
}

.lead-toolbar.compact {
  border: 0;
  border-bottom: 1px solid var(--line);
  border-radius: 0;
  padding: 0 0 13px;
}

.lead-toolbar.simple {
  box-shadow: var(--shadow);
}

.lead-toolbar h2 {
  color: var(--navy);
  font-size: 17px;
  text-transform: uppercase;
}

.lead-toolbar p {
  color: var(--muted);
  font-size: 12px;
  margin: 3px 0 0;
}

.lead-list {
  display: grid;
  gap: 10px;
}

.search-shell {
  display: grid;
  gap: 14px;
}

.search-form {
  align-items: end;
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  box-shadow: var(--shadow);
  display: grid;
  gap: 12px;
  grid-template-columns: minmax(0, 1fr) auto;
  padding: 14px 16px;
}

.lead-row {
  align-items: stretch;
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 12px;
  grid-template-columns: minmax(0, 1fr) auto;
  padding: 12px;
}

.lead-row.active {
  border-color: #95b8de;
  box-shadow: 0 0 0 3px rgba(66, 135, 199, 0.12);
}

.lead-row.archived {
  background: #fbfcff;
  border-style: dashed;
}

.lead-row-main {
  align-items: center;
  color: inherit;
  display: grid;
  gap: 12px;
  grid-template-columns: auto minmax(0, 1fr) auto;
  min-width: 0;
  text-decoration: none;
}

.lead-avatar {
  background: linear-gradient(135deg, var(--blue-dark), var(--green-dark));
  border-radius: 50%;
  color: #fff;
  display: grid;
  font-weight: 800;
  height: 42px;
  place-items: center;
  width: 42px;
}

.lead-primary {
  min-width: 0;
}

.lead-primary h2 {
  color: var(--navy);
  font-size: 16px;
  line-height: 1.15;
  margin: 0 0 3px;
}

.lead-primary p {
  color: var(--muted);
  font-size: 12px;
  margin: 0;
  overflow-wrap: anywhere;
}

.lead-signals {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 8px;
}

.lead-signals span {
  background: #f3f6fa;
  border: 1px solid var(--line);
  border-radius: 999px;
  color: #2e4050;
  font-size: 11px;
  font-weight: 700;
  line-height: 1.1;
  padding: 5px 8px;
}

.hero-signals {
  margin-top: 12px;
}

.lead-aging {
  color: var(--navy);
  min-width: 56px;
  text-align: center;
}

.lead-aging strong {
  display: block;
  font-size: 22px;
  line-height: 1;
}

.lead-aging span {
  color: var(--muted);
  display: block;
  font-size: 10px;
  font-weight: 800;
  margin-top: 4px;
  text-transform: uppercase;
}

.lead-actions,
.lead-card-actions,
.quick-log {
  align-items: center;
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  justify-content: flex-end;
}

.inline-transfer {
  align-items: center;
  display: inline-flex;
  gap: 6px;
}

.inline-transfer select,
.assignment-card-form select {
  appearance: none;
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--ink);
  font: inherit;
  font-size: 12px;
  min-height: 31px;
  padding: 5px 26px 5px 9px;
}

.assignment-card-form {
  display: grid;
  gap: 9px;
}

.assignment-card-form label {
  color: var(--muted);
  display: grid;
  font-size: 11px;
  font-weight: 800;
  gap: 6px;
  text-transform: uppercase;
}

.icon-action {
  align-items: center;
  appearance: none;
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--blue-dark);
  cursor: pointer;
  display: inline-flex;
  font: inherit;
  font-size: 16px;
  height: 34px;
  justify-content: center;
  text-decoration: none;
  width: 34px;
}

.button.disabled,
.button:disabled,
.icon-action.disabled {
  cursor: not-allowed;
  opacity: 0.42;
  pointer-events: none;
}

.empty-workspace {
  background: var(--panel);
  border: 1px dashed #cfd8e3;
  border-radius: 8px;
  display: grid;
  gap: 12px;
  justify-items: center;
  padding: 34px 18px;
  text-align: center;
}

.empty-workspace h2 {
  color: var(--muted);
  font-size: 16px;
}

.lead-profile-panel {
  align-content: start;
  gap: 13px;
  position: sticky;
  top: 12px;
}

.profile-metric {
  align-items: center;
  background: #f8fafc;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: flex;
  justify-content: space-between;
  padding: 12px;
}

.profile-metric span {
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
  text-transform: uppercase;
}

.profile-metric strong {
  color: var(--navy);
  font-size: 24px;
}

.lead-fields {
  display: grid;
  gap: 11px;
  margin: 0;
}

.lead-fields div {
  border-bottom: 1px solid var(--line);
  padding-bottom: 10px;
}

.lead-fields div:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.lead-fields dt {
  color: var(--muted);
  font-size: 10px;
  font-weight: 800;
  margin-bottom: 4px;
  text-transform: uppercase;
}

.lead-fields dd {
  color: var(--navy);
  font-size: 12px;
  font-weight: 700;
  margin: 0;
  overflow-wrap: anywhere;
}

.activity-composer,
.timeline {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 15px;
}

.activity-form {
  display: grid;
  gap: 12px;
  margin-top: 14px;
}

.form-grid {
  display: grid;
  gap: 12px;
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.activity-form label {
  color: var(--navy);
  display: grid;
  font-size: 12px;
  font-weight: 800;
  gap: 6px;
}

.activity-form input,
.activity-form select,
.activity-form textarea {
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--ink);
  font: inherit;
  font-size: 13px;
  min-width: 0;
  padding: 10px;
  resize: vertical;
  width: 100%;
}

.form-actions {
  display: flex;
  justify-content: flex-end;
}

.save-feedback {
  color: var(--green-dark);
  font-size: 12px;
  font-weight: 800;
  min-height: 16px;
}

.save-feedback.error {
  color: var(--red);
}

.flow-status-strip {
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.flow-status-strip div {
  background: #f8fbff;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 4px;
  padding: 12px;
}

.flow-status-strip span {
  color: var(--muted);
  font-size: 11px;
  font-weight: 900;
  text-transform: uppercase;
}

.flow-status-strip strong {
  color: var(--navy);
  font-size: 15px;
  line-height: 1.2;
  overflow-wrap: anywhere;
}

.flow-status-strip small {
  color: var(--muted);
  font-size: 12px;
  line-height: 1.35;
  overflow-wrap: anywhere;
}

.flow-status-strip.compact {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.flow-stepper {
  display: flex;
  gap: 0;
  max-width: 100%;
  overflow-x: auto;
  padding: 4px 2px 10px;
}

.flow-stepper-step {
  align-items: center;
  display: flex;
  flex: none;
}

.flow-stepper-step .flow-stepper-node {
  align-items: center;
  background: var(--panel);
  border: 2px solid var(--line);
  border-radius: 999px;
  color: var(--muted);
  display: flex;
  flex-direction: column;
  gap: 4px;
  justify-content: center;
  min-width: 96px;
  padding: 8px 12px;
  text-align: center;
}

.flow-stepper-step .flow-stepper-node span {
  font-size: 10px;
  font-weight: 800;
  letter-spacing: 0.02em;
  line-height: 1.25;
  text-transform: uppercase;
}

.flow-stepper-step.completed .flow-stepper-node {
  background: var(--soft-green);
  border-color: var(--green);
  color: var(--green-dark);
}

.flow-stepper-step.active .flow-stepper-node {
  background: var(--purple);
  border-color: var(--purple);
  color: #ffffff;
}

.flow-stepper-connector {
  background: var(--line);
  flex: none;
  height: 2px;
  width: 20px;
}

.flow-stepper-step.completed + .flow-stepper-connector {
  background: var(--green);
}

.pipeline-overview {
  margin-bottom: 14px;
}

.pipeline-bar {
  background: var(--line);
  border-radius: 999px;
  display: flex;
  height: 10px;
  overflow: hidden;
}

.pipeline-segment {
  flex-grow: 1;
  flex-shrink: 0;
  min-width: 2px;
}

.pipeline-segment.green {
  background: var(--green);
}

.pipeline-segment.orange {
  background: var(--orange);
}

.pipeline-segment.blue {
  background: var(--blue);
}

.pipeline-legend {
  color: var(--muted);
  display: flex;
  flex-wrap: wrap;
  font-size: 12px;
  gap: 14px;
  margin-top: 10px;
}

.pipeline-legend-item {
  align-items: center;
  display: inline-flex;
  gap: 6px;
}

.pipeline-legend-item strong {
  color: var(--ink);
}

.pipeline-dot {
  border-radius: 999px;
  display: inline-block;
  height: 8px;
  width: 8px;
}

.pipeline-dot.green {
  background: var(--green);
}

.pipeline-dot.orange {
  background: var(--orange);
}

.pipeline-dot.blue {
  background: var(--blue);
}

.thread-strip {
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.thread-pill {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 3px;
  padding: 12px;
}

.thread-pill span {
  color: var(--muted);
  font-size: 11px;
  font-weight: 800;
  text-transform: uppercase;
}

.thread-pill strong {
  color: var(--navy);
  font-size: 24px;
}

.thread-pill small {
  color: var(--muted);
  font-size: 11px;
}

.admin-layout {
  display: grid;
  gap: 16px;
  grid-template-columns: minmax(0, 1.4fr) minmax(280px, 0.6fr);
}

.admin-main,
.admin-side {
  display: grid;
  gap: 16px;
}

.admin-panel {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  box-shadow: 0 1px 4px rgba(16, 23, 53, 0.04);
  padding: 18px;
}

.admin-panel h2 {
  color: var(--navy);
  font-size: 18px;
  margin: 0 0 12px;
}

.admin-form {
  margin-top: 16px;
}

.checkbox-field {
  align-content: center;
  border: 1px solid var(--line);
  border-radius: 6px;
  min-height: 65px;
  padding: 10px 12px;
}

.checkbox-field input {
  height: 18px;
  width: 18px;
}

.checkbox-field span {
  color: var(--navy);
  font-size: 13px;
  line-height: 1.3;
}

.checkbox-field.wide {
  grid-column: span 2;
}

.admin-list {
  display: grid;
  gap: 9px;
}

.admin-list div {
  border: 1px solid var(--line);
  border-radius: 6px;
  padding: 10px 12px;
}

.admin-list strong,
.admin-list span {
  display: block;
  line-height: 1.25;
}

.admin-list strong {
  color: var(--navy);
  font-size: 13px;
}

.admin-list span {
  color: var(--muted);
  font-size: 12px;
  margin-top: 3px;
}

.admin-list.compact {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.admin-saved {
  margin-bottom: 16px;
}

.admin-tabs {
  margin-bottom: 16px;
}

.assignment-stats {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  justify-content: flex-end;
}

.assignment-stats span,
.form-hint {
  background: #f8fafc;
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--muted);
  font-size: 12px;
  padding: 7px 9px;
}

.assignment-stats strong {
  color: var(--navy);
}

.assignment-control-panel {
  padding-bottom: 14px;
}

.assignment-subtabs {
  border-bottom: 1px solid var(--line);
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  margin: 2px 0 12px;
  padding-bottom: 10px;
}

.assignment-subtabs a {
  align-items: center;
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--blue-dark);
  display: inline-flex;
  gap: 8px;
  min-height: 34px;
  padding: 7px 10px;
  text-decoration: none;
}

.assignment-subtabs a.active {
  background: #eef5ff;
  border-color: rgba(66, 135, 199, 0.42);
  color: #074fb5;
}

.assignment-subtabs span {
  font-size: 12px;
  font-weight: 800;
}

.assignment-subtabs strong {
  background: #f2f5fa;
  border-radius: 999px;
  color: var(--ink);
  font-size: 11px;
  min-width: 24px;
  padding: 2px 7px;
  text-align: center;
}

.round-robin-form {
  display: grid;
  gap: 14px;
}

.round-robin-form.compact {
  margin-top: 0;
}

.round-robin-controls {
  align-items: end;
  display: grid;
  gap: 12px;
  grid-template-columns: minmax(150px, 220px) minmax(0, 1fr);
}

.agent-check-grid {
  display: grid;
  gap: 8px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.agent-check-grid.compact {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.agent-check-grid label {
  align-items: center;
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--navy);
  display: flex;
  font-size: 12px;
  font-weight: 800;
  gap: 8px;
  min-height: 40px;
  padding: 9px 10px;
}

.agent-check-grid.compact label {
  min-height: 36px;
  padding: 7px 9px;
}

.assignment-table-wrap {
  overflow-x: auto;
}

.assignment-grid-table {
  min-width: 760px;
  width: 100%;
}

.assignment-grid-table th,
.assignment-grid-table td {
  padding: 8px 10px;
  vertical-align: middle;
}

.assignment-grid-table th {
  background: #fbfcff;
  color: var(--navy);
}

.assignment-grid-table td {
  color: #23364a;
  font-size: 12px;
}

.assignment-grid-table td:last-child {
  text-align: right;
  white-space: nowrap;
}

.assignment-grid-table form {
  display: inline-flex;
  margin: 0;
}

.table-lead-link {
  color: var(--navy);
  display: block;
  font-size: 13px;
  font-weight: 800;
  line-height: 1.25;
  text-decoration: none;
}

.table-lead-link:hover {
  text-decoration: underline;
}

.assignment-grid-table small {
  color: var(--muted);
  display: block;
  font-size: 11px;
  line-height: 1.2;
  margin-top: 2px;
}

.empty-table-row {
  color: var(--muted);
  font-weight: 700;
  text-align: center !important;
}

.assignment-table {
  display: grid;
  gap: 8px;
}

.assignment-table article {
  align-items: center;
  border: 1px solid var(--line);
  border-radius: 6px;
  display: flex;
  gap: 12px;
  justify-content: space-between;
  min-height: 52px;
  padding: 10px 12px;
}

.assignment-table.dense article {
  min-height: 45px;
}

.assignment-table strong,
.assignment-table span {
  display: block;
  line-height: 1.25;
}

.assignment-table strong {
  color: var(--navy);
  font-size: 13px;
}

.assignment-table span {
  color: var(--muted);
  font-size: 12px;
  margin-top: 3px;
}

.empty-workspace.compact {
  padding: 14px;
}

.empty-workspace.compact h2 {
  font-size: 13px;
}

.timeline {
  display: grid;
  gap: 12px;
}

.timeline-event {
  display: grid;
  gap: 12px;
  grid-template-columns: auto minmax(0, 1fr);
  padding-top: 2px;
}

.timeline-icon {
  align-items: center;
  background: #eef5ff;
  border-radius: 50%;
  color: var(--blue-dark);
  display: inline-flex;
  font-size: 16px;
  height: 34px;
  justify-content: center;
  width: 34px;
}

.timeline-event h3 {
  color: var(--navy);
  font-size: 14px;
  margin: 0 0 5px;
}

.timeline-event p,
.timeline-event blockquote {
  color: var(--ink);
  font-size: 13px;
  line-height: 1.4;
  margin: 0 0 7px;
  overflow-wrap: anywhere;
}

.timeline-event blockquote {
  border-left: 3px solid var(--line);
  color: var(--muted);
  padding-left: 10px;
}

.timeline-event small {
  color: var(--muted);
  font-size: 11px;
}

.record-header {
  align-items: center;
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  display: flex;
  gap: 18px;
  justify-content: space-between;
  margin-bottom: 10px;
  padding: 16px 18px;
}

.record-identity-row {
  display: grid;
  gap: 10px;
  min-width: 0;
}

.record-identity {
  align-items: center;
  display: grid;
  gap: 13px;
  grid-template-columns: auto minmax(0, 1fr);
  min-width: 0;
}

.record-avatar {
  background: #eef5ff;
  border: 1px solid #cfe0f3;
  border-radius: 6px;
  color: var(--blue-dark);
  display: grid;
  font-size: 25px;
  font-weight: 800;
  height: 54px;
  place-items: center;
  width: 54px;
}

.record-kicker {
  color: var(--muted);
  font-size: 10px;
  font-weight: 800;
  letter-spacing: 0.4px;
  text-transform: uppercase;
}

.record-identity h1 {
  color: var(--navy);
  font-size: 27px;
  line-height: 1.05;
  margin: 2px 0 4px;
  overflow-wrap: anywhere;
}

.record-identity p {
  color: var(--muted);
  font-size: 12px;
  margin: 0;
  overflow-wrap: anywhere;
}

.record-tabs {
  align-items: center;
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px 8px 0 0;
  display: flex;
  gap: 2px;
  margin-bottom: 0;
  overflow-x: auto;
  padding: 0 12px;
}

.record-tabs a {
  align-items: center;
  border-bottom: 3px solid transparent;
  color: #2e4050;
  display: inline-flex;
  flex: 0 0 auto;
  font-size: 13px;
  font-weight: 800;
  gap: 7px;
  min-height: 48px;
  padding: 0 14px;
  text-decoration: none;
}

.record-tabs a.active,
.record-tabs a:hover {
  border-bottom-color: var(--blue);
  color: var(--blue-dark);
}

.record-layout {
  align-items: start;
  background: #fff;
  border: 1px solid var(--line);
  border-top: 0;
  border-radius: 0 0 8px 8px;
  display: grid;
  gap: 0;
  grid-template-columns: 210px minmax(0, 1fr) 270px;
  min-height: 620px;
}

.record-related,
.record-summary {
  align-content: start;
  display: grid;
  gap: 10px;
  padding: 14px;
  position: sticky;
  top: 12px;
}

.record-related {
  border-right: 1px solid var(--line);
}

.record-summary {
  border-left: 1px solid var(--line);
}

.related-link {
  align-items: center;
  border: 1px solid transparent;
  border-radius: 6px;
  color: #2e4050;
  display: flex;
  justify-content: space-between;
  min-height: 39px;
  padding: 9px 10px;
  text-decoration: none;
}

.related-link.active,
.related-link:hover {
  background: #f4f8fd;
  border-color: #d6e5fb;
}

.related-link span {
  font-size: 12px;
  font-weight: 800;
}

.related-link strong {
  background: #eef5ff;
  border-radius: 999px;
  color: var(--blue-dark);
  font-size: 11px;
  min-width: 27px;
  padding: 4px 7px;
  text-align: center;
}

.record-main {
  display: grid;
  gap: 0;
  min-width: 0;
}

.record-main .activity-composer,
.record-main .timeline {
  background: transparent;
  border: 0;
  border-radius: 0;
}

.record-section {
  border-bottom: 1px solid var(--line);
  min-width: 0;
  padding: 16px 18px;
}

.record-section:last-child {
  border-bottom: 0;
}

.record-section-header {
  align-items: center;
  display: flex;
  gap: 14px;
  justify-content: space-between;
  margin-bottom: 14px;
}

.record-section-header h2 {
  color: var(--navy);
  font-size: 16px;
  text-transform: uppercase;
}

.record-section-header p {
  color: var(--muted);
  font-size: 12px;
  margin: 3px 0 0;
}

.record-field-grid {
  display: grid;
  gap: 0;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  margin: 0;
}

.record-field-grid div {
  border-bottom: 1px solid var(--line);
  display: grid;
  gap: 5px;
  grid-template-columns: 145px minmax(0, 1fr);
  min-height: 44px;
  padding: 10px 0;
}

.record-field-grid div:nth-last-child(-n + 2) {
  border-bottom: 0;
}

.record-field-grid dt {
  color: var(--muted);
  font-size: 11px;
  font-weight: 800;
}

.record-field-grid dd {
  color: var(--navy);
  font-size: 12px;
  font-weight: 700;
  margin: 0;
  overflow-wrap: anywhere;
}

.record-summary-card {
  display: grid;
  gap: 10px;
}

.record-summary-card + .record-summary-card {
  border-top: 1px solid var(--line);
  padding-top: 14px;
}

.record-summary-card h2 {
  color: var(--navy);
  font-size: 13px;
  text-transform: uppercase;
}

.record-summary-card .profile-metric {
  background: #fff;
}

.login-panel {
  max-width: 520px;
  margin: 72px auto;
  padding: 28px;
  border: 1px solid var(--line);
  background: #fff;
  border-radius: 8px;
  box-shadow: var(--shadow);
}

.login-panel h1 {
  margin: 4px 0 8px;
  font-size: 1.55rem;
}

.login-panel p {
  color: var(--muted);
  margin: 0 0 20px;
}

.login-panel form {
  display: grid;
  gap: 16px;
}

.login-google-button {
  justify-content: center;
  margin-bottom: 16px;
  min-height: 44px;
}

.login-divider {
  align-items: center;
  color: var(--muted);
  display: flex;
  font-size: 12px;
  font-weight: 800;
  gap: 10px;
  margin: 2px 0 14px;
  text-transform: uppercase;
}

.login-divider::before,
.login-divider::after {
  background: var(--line);
  content: "";
  flex: 1;
  height: 1px;
}

.login-panel label {
  display: grid;
  gap: 8px;
  color: var(--muted);
  font-size: 0.78rem;
  font-weight: 800;
  text-transform: uppercase;
}

.login-panel select {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 11px 12px;
  font: inherit;
  color: var(--ink);
  background: #fff;
}

.knowledge-tabs {
  margin-bottom: 16px;
}

.knowledge-layout {
  align-items: start;
  display: grid;
  gap: 16px;
  grid-template-columns: 240px minmax(0, 1fr);
}

.knowledge-sidebar {
  align-content: start;
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 6px;
  padding: 14px;
  position: sticky;
  top: 12px;
}

.knowledge-sidebar h2 {
  color: var(--navy);
  font-size: 13px;
  margin: 0 0 5px;
  text-transform: uppercase;
}

.knowledge-sidebar a {
  border-radius: 6px;
  color: var(--blue-dark);
  font-size: 12px;
  font-weight: 800;
  padding: 8px 9px;
  text-decoration: none;
}

.knowledge-sidebar a:hover {
  background: #eef5ff;
}

.knowledge-main {
  display: grid;
  gap: 16px;
}

.knowledge-panel {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  box-shadow: 0 1px 4px rgba(16, 23, 53, 0.04);
  padding: 18px;
}

.knowledge-card-grid,
.queue-reference-grid {
  display: grid;
  gap: 12px;
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.knowledge-card-grid.four {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.knowledge-card,
.queue-reference-grid article {
  background: #fbfcff;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 7px;
  padding: 14px;
}

.knowledge-card h3,
.queue-reference-grid h3 {
  color: var(--navy);
  font-size: 14px;
  line-height: 1.25;
  margin: 0;
}

.knowledge-card p,
.queue-reference-grid p {
  color: #344556;
  font-size: 12px;
  line-height: 1.45;
  margin: 0;
}

.queue-reference-grid span {
  color: var(--green-dark);
  font-size: 10px;
  font-weight: 900;
  text-transform: uppercase;
}

.knowledge-steps,
.knowledge-list {
  display: grid;
  gap: 10px;
  margin: 0;
  padding: 0;
}

.knowledge-steps {
  list-style: none;
}

.knowledge-steps li {
  align-items: start;
  background: #f8fbff;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 12px;
  grid-template-columns: auto minmax(0, 1fr);
  padding: 12px;
}

.knowledge-steps strong {
  background: var(--blue-dark);
  border-radius: 50%;
  color: #fff;
  display: inline-grid;
  font-size: 12px;
  height: 25px;
  place-items: center;
  width: 25px;
}

.knowledge-steps span,
.knowledge-list li {
  color: #2e4050;
  font-size: 13px;
  line-height: 1.45;
}

.knowledge-list {
  list-style-position: inside;
  margin-bottom: 14px;
}

.knowledge-table-wrap {
  overflow-x: auto;
}

.knowledge-table {
  min-width: 680px;
}

.knowledge-table th {
  background: #fbfcff;
  color: var(--navy);
}

.knowledge-table td strong,
.knowledge-table td small {
  display: block;
}

.knowledge-table td strong {
  color: var(--navy);
  font-size: 13px;
}

.knowledge-table td small {
  color: var(--muted);
  font-size: 11px;
  margin-top: 2px;
}

.admin-rule-group {
  border-top: 1px solid var(--line);
  display: grid;
  gap: 12px;
  margin-top: 4px;
  padding-top: 14px;
}

.admin-rule-group h3 {
  color: var(--navy);
  font-size: 13px;
  margin: 0;
  text-transform: uppercase;
}

.guest-card-shell {
  display: grid;
  gap: 0;
}

.guest-card-topbar {
  align-items: center;
  display: flex;
  gap: 14px;
  justify-content: space-between;
  margin-bottom: 12px;
}

.guest-card-top-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  justify-content: flex-end;
}

.guest-card-header {
  align-items: center;
  background: var(--panel);
  border: 1px solid var(--line);
  border-bottom: 0;
  border-radius: 8px 8px 0 0;
  display: grid;
  gap: 18px;
  grid-template-columns: minmax(0, 1.4fr) minmax(420px, 0.9fr);
  padding: 22px 24px;
}

.guest-card-identity {
  align-items: center;
  display: grid;
  gap: 16px;
  grid-template-columns: auto minmax(0, 1fr);
  min-width: 0;
}

.guest-card-name-row {
  align-items: center;
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

.guest-card-name-row h1 {
  color: var(--navy);
  font-size: 28px;
  line-height: 1.1;
  margin: 0;
  overflow-wrap: anywhere;
}

.status-pill {
  background: var(--soft-green);
  border: 1px solid #cbe9d4;
  border-radius: 6px;
  color: var(--green-dark);
  display: inline-flex;
  font-size: 12px;
  font-weight: 900;
  padding: 5px 9px;
}

.guest-card-contact-strip {
  color: #31435d;
  display: flex;
  flex-wrap: wrap;
  gap: 16px;
  margin-top: 10px;
}

.guest-card-contact-strip span {
  align-items: center;
  display: inline-flex;
  font-size: 13px;
  font-weight: 700;
  gap: 5px;
  min-width: 0;
}

.guest-card-meta {
  display: grid;
  gap: 18px;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  margin: 0;
}

.guest-card-meta div {
  display: grid;
  gap: 8px;
}

.guest-card-meta dt {
  color: #45546d;
  font-size: 12px;
  font-weight: 900;
}

.guest-card-meta dd {
  color: var(--navy);
  font-size: 14px;
  font-weight: 800;
  margin: 0;
  overflow-wrap: anywhere;
}

.guest-card-layout {
  align-items: start;
  background: #f9fbfe;
  border: 1px solid var(--line);
  border-radius: 0 0 8px 8px;
  display: grid;
  gap: 16px;
  grid-template-columns: minmax(540px, 1.35fr) minmax(320px, 0.75fr) minmax(320px, 0.7fr);
  padding: 16px;
}

.guest-card-workspace,
.guest-card-context {
  align-content: start;
  display: grid;
  gap: 14px;
  min-width: 0;
}

.guest-card-layout > .queue-panel {
  position: sticky;
  top: 12px;
}

.guest-card-context {
  position: sticky;
  top: 12px;
}

.guest-card-panel {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  box-shadow: var(--shadow);
  padding: 16px;
}

.guest-card-workspace[id],
.guest-card-panel[id],
.field-anchor {
  scroll-margin-top: 18px;
}

.status-panel {
  padding: 14px 16px;
}

.status-change-grid {
  align-items: end;
  display: grid;
  gap: 16px;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
}

.current-status-box {
  background: #effaf3;
  border: 1px solid #d7efd9;
  border-radius: 7px;
  display: grid;
  gap: 7px;
  min-height: 58px;
  padding: 10px 12px;
}

.status-change-grid span,
.queue-panel-header h2 {
  color: var(--navy);
  font-size: 13px;
  font-weight: 900;
}

.status-change-grid strong {
  color: var(--green-dark);
  font-size: 14px;
}

.schedule-only-form {
  align-items: end;
  border-top: 1px solid var(--line);
  display: grid;
  gap: 12px;
  grid-template-columns: minmax(160px, 0.7fr) minmax(220px, 1fr) auto;
  margin-top: 14px;
  padding-top: 14px;
}

.schedule-only-form label,
.activity-audit-controls label {
  color: var(--navy);
  display: grid;
  font-size: 12px;
  font-weight: 800;
  gap: 6px;
}

.schedule-only-form input,
.activity-audit-controls input {
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--ink);
  font: inherit;
  min-width: 0;
  padding: 9px 10px;
  width: 100%;
}

.status-change-grid form {
  align-items: end;
  display: grid;
  gap: 12px;
  grid-template-columns: minmax(0, 1fr) auto auto;
}

.status-change-grid .status-arrow {
  align-items: center;
  color: var(--blue);
  display: inline-flex;
  font-size: 16px;
  font-weight: 700;
  justify-content: center;
  min-height: 40px;
}

.status-change-grid label {
  color: var(--navy);
  display: grid;
  font-size: 12px;
  font-weight: 800;
  gap: 6px;
  min-width: 0;
}

.status-change-grid select {
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--ink);
  font: inherit;
  font-size: 13px;
  min-width: 0;
  padding: 10px;
  width: 100%;
}

.follow-up-form-fields {
  margin-top: 0;
}

.form-grid.two {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.compact-checks {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.record-section-header.compact {
  margin-bottom: 10px;
}

.record-section-header.inline a {
  color: #075dec;
  font-size: 12px;
  font-weight: 900;
  text-decoration: none;
}

.record-field-grid.single {
  grid-template-columns: 1fr;
}

.record-field-grid.single div,
.record-field-grid.single div:nth-last-child(-n + 2) {
  border-bottom: 1px solid var(--line);
  grid-template-columns: minmax(92px, 0.38fr) minmax(0, 1fr);
}

.record-field-grid.single div:last-child {
  border-bottom: 0;
}

.timeline-event.compact {
  grid-template-columns: auto minmax(0, 1fr);
  padding: 12px 0;
}

.timeline-event.compact:first-of-type {
  padding-top: 0;
}

.timeline-event.voided {
  opacity: 0.7;
}

.timeline-event.voided p {
  text-decoration: line-through;
}

.audit-status {
  color: var(--red);
  font-size: 11px;
  margin-left: 6px;
  text-transform: uppercase;
}

.activity-audit-controls {
  margin-top: 8px;
}

.activity-audit-controls summary {
  color: var(--blue);
  cursor: pointer;
  font-size: 12px;
  font-weight: 800;
}

.activity-audit-controls form {
  align-items: end;
  display: grid;
  gap: 8px;
  grid-template-columns: minmax(0, 1fr) auto;
  margin-top: 8px;
}

.tour-summary {
  align-items: start;
  border-top: 1px solid var(--line);
  display: grid;
  gap: 11px;
  grid-template-columns: auto minmax(0, 1fr) auto;
  padding: 12px 0 0;
}

.tour-summary:first-of-type {
  border-top: 0;
  padding-top: 0;
}

.tour-schedule-form {
  border-top: 1px solid var(--line);
  display: grid;
  gap: 10px;
  padding-top: 12px;
}

.tour-summary h3 {
  color: var(--navy);
  font-size: 13px;
  margin: 0 0 4px;
}

.tour-summary p,
.muted-panel-text {
  color: #2f4056;
  font-size: 12px;
  margin: 0;
}

.tour-summary small {
  color: var(--muted);
  font-size: 11px;
}

.tour-status,
.queue-item-title span {
  border-radius: 6px;
  display: inline-flex;
  font-size: 11px;
  font-weight: 900;
  padding: 5px 7px;
  white-space: nowrap;
}

.tour-status.upcoming {
  background: #e8f1ff;
  color: #075dec;
}

.tour-status.completed {
  background: #e6f7ea;
  color: #16783c;
}

.quick-action-grid {
  display: grid;
  gap: 10px;
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.quick-action-grid .button {
  justify-content: center;
}

.queue-panel {
  display: flex;
  flex-direction: column;
  gap: 14px;
  max-height: calc(100vh - 24px);
}

.queue-panel-header {
  align-items: center;
  display: flex;
  flex: 0 0 auto;
  justify-content: space-between;
}

.card-queue-tabs {
  border-bottom: 1px solid var(--line);
  display: flex;
  flex: 0 0 auto;
  flex-wrap: wrap;
  gap: 8px 10px;
  overflow-x: visible;
}

.card-queue-tabs a {
  align-items: center;
  border-bottom: 2px solid transparent;
  color: #45546d;
  display: inline-flex;
  flex: 1 1 78px;
  font-size: 11px;
  font-weight: 900;
  gap: 4px;
  justify-content: center;
  line-height: 1.15;
  min-width: 0;
  padding: 0 0 9px;
  text-align: center;
  text-decoration: none;
}

.card-queue-tabs a.active,
.card-queue-tabs a:hover {
  border-bottom-color: #075dec;
  color: #075dec;
}

.card-queue-tabs strong {
  color: inherit;
}

.card-queue-list {
  display: flex;
  flex-direction: column;
  flex: 1 1 auto;
  gap: 10px;
  min-height: 0;
  overflow-y: auto;
  padding-right: 2px;
}

.card-queue-item {
  align-items: start;
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 8px;
  color: var(--ink);
  display: grid;
  gap: 12px;
  grid-template-columns: auto minmax(0, 1fr);
  min-height: 116px;
  padding: 13px 12px;
  text-decoration: none;
}

.card-queue-item.current {
  background: #f6faff;
  border-color: #cfe0ff;
}

.card-queue-item:last-child {
  border-bottom: 1px solid var(--line);
}

.lead-avatar.small {
  font-size: 11px;
  height: 38px;
  width: 38px;
}

.card-queue-item strong,
.card-queue-item small {
  display: block;
  line-height: 1.25;
  overflow-wrap: anywhere;
}

.queue-item-body {
  display: grid;
  gap: 8px;
  min-width: 0;
}

.queue-item-title {
  align-items: flex-start;
  display: flex;
  flex-wrap: wrap;
  gap: 7px 8px;
  min-width: 0;
}

.queue-item-title strong {
  flex: 1 1 116px;
  min-width: 0;
}

.queue-item-title span {
  background: #eef5ff;
  color: #075dec;
  flex: 0 1 auto;
  line-height: 1.2;
  max-width: 100%;
  white-space: normal;
}

.card-queue-item strong {
  color: var(--navy);
  font-size: 13px;
}

.card-queue-item small {
  color: #40516b;
  font-size: 12px;
  margin: 0;
}

.card-queue-item em {
  color: var(--blue);
  font-size: 11px;
  font-style: normal;
  font-weight: 900;
  white-space: nowrap;
}

.queue-item-footer {
  align-items: flex-start;
  display: grid;
  gap: 7px;
  grid-template-columns: minmax(0, 1fr);
}

.queue-action {
  flex: 0 0 auto;
  padding: 4px 0 0;
}

.form-actions.left {
  justify-content: flex-start;
}

.empty-workspace.compact {
  padding: 12px;
}

@media (max-width: 1260px) {
  .guest-card-layout {
    grid-template-columns: minmax(0, 1fr) minmax(340px, 0.52fr);
  }

  .guest-card-workspace,
  .guest-card-context {
    grid-column: 1;
  }

  .guest-card-layout > .queue-panel {
    grid-column: 2;
    grid-row: 1 / span 2;
  }
}

@media (max-width: 1020px) {
  .topbar {
    align-items: flex-start;
    flex-direction: column;
  }

  .dashboard-title {
    text-align: left;
  }

  .user-meta {
    justify-content: flex-start;
    min-width: 0;
    flex-wrap: wrap;
  }

  .dashboard-grid {
    grid-template-columns: 1fr;
  }

  .task-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .metric-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .reporting-grid {
    grid-template-columns: 1fr;
  }

  .date-filter-form {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .date-filter-form .button {
    grid-column: 1 / -1;
  }

  .callout-strip {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .callout-item:nth-child(3) {
    border-left: 0;
  }

  .crm-nav {
    justify-content: flex-start;
    min-width: 0;
    order: 3;
    overflow-x: auto;
    width: 100%;
  }

  .queue-layout,
  .leads-layout,
  .lead-detail-layout,
  .record-layout,
  .guest-card-header,
  .admin-layout,
  .knowledge-layout {
    grid-template-columns: 1fr;
  }

  .knowledge-sidebar {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    position: static;
  }

  .knowledge-sidebar h2 {
    grid-column: 1 / -1;
  }

  .knowledge-card-grid,
  .knowledge-card-grid.four,
  .queue-reference-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .queue-wizard {
    grid-template-columns: 1fr;
  }

  .wizard-context {
    border-left: 0;
    border-top: 1px solid var(--line);
  }

  .queue-sidebar,
  .lead-profile-panel,
  .record-related,
  .record-summary {
    position: static;
  }

  .queue-sidebar,
  .record-related {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .record-related,
  .record-summary {
    border-left: 0;
    border-right: 0;
  }

  .record-related {
    border-bottom: 1px solid var(--line);
  }

  .record-summary {
    border-top: 1px solid var(--line);
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .record-related .provider-banner {
    grid-column: 1 / -1;
  }

  .thread-strip {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .admin-list.compact {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (max-width: 840px) {
  .guest-card-layout {
    grid-template-columns: 1fr;
  }

  .guest-card-workspace,
  .guest-card-context,
  .guest-card-layout > .queue-panel {
    grid-column: auto;
    grid-row: auto;
    position: static;
  }

  .guest-card-layout > .queue-panel {
    max-height: none;
  }

  .card-queue-list {
    max-height: none;
    overflow-y: visible;
  }
}

@media (max-width: 560px) {
  .task-grid {
    grid-template-columns: 1fr;
  }

  .metric-grid,
  .callout-strip,
  .report-card-grid {
    grid-template-columns: 1fr;
  }

  .section-header {
    align-items: flex-start;
    flex-direction: column;
  }

  .section-header span {
    white-space: normal;
  }

  .callout-item + .callout-item {
    border-left: 0;
    border-top: 1px solid rgba(255, 255, 255, 0.22);
  }

  table {
    display: block;
    overflow-x: auto;
  }

  .crm-hero,
  .lead-card-hero,
  .record-header,
  .lead-toolbar,
  .record-section-header,
  .provider-banner {
    align-items: flex-start;
    flex-direction: column;
  }

  .crm-hero h1,
  .lead-card-hero h1 {
    font-size: 25px;
  }

  .crm-hero-count {
    width: 100%;
  }

  .queue-sidebar,
  .record-related,
  .record-summary,
  .record-field-grid,
  .thread-strip,
  .admin-list.compact,
  .knowledge-sidebar,
  .knowledge-card-grid,
  .knowledge-card-grid.four,
  .queue-reference-grid,
  .conversion-grid,
  .conversion-grid.compact-outcome,
  .flow-status-strip,
  .wizard-field-grid,
  .wizard-steps,
  .guest-card-meta,
  .guest-card-identity,
  .status-change-grid,
  .status-change-grid form,
  .schedule-only-form,
  .activity-audit-controls form,
  .quick-action-grid,
  .compact-checks,
  .card-queue-item,
  .form-grid,
  .date-filter-form,
  .search-form,
  .conversion-metric-row {
    grid-template-columns: 1fr;
  }

  .guest-card-topbar,
  .guest-card-top-actions {
    align-items: stretch;
    flex-direction: column;
  }

  .guest-card-top-actions .button,
  .guest-card-top-actions button {
    justify-content: center;
    width: 100%;
  }

  .checkbox-field.wide {
    grid-column: auto;
  }

  .wizard-identity {
    align-items: start;
    grid-template-columns: 1fr;
  }

  .wizard-identity h2 {
    font-size: 23px;
  }

  .wizard-primary-action {
    align-items: stretch;
    flex-direction: column;
  }

  .wizard-primary-action .button {
    width: 100%;
  }

  .wizard-pager {
    justify-content: flex-start;
  }

  .record-tabs {
    flex-wrap: wrap;
    overflow-x: visible;
    padding: 0 8px;
  }

  .record-tabs a {
    flex: 1 1 calc(50% - 4px);
    font-size: 12px;
    justify-content: center;
    padding: 0 10px;
  }

  .record-identity {
    align-items: start;
    grid-template-columns: 1fr;
  }

  .record-field-grid div {
    grid-template-columns: 1fr;
  }

  .record-field-grid div:nth-last-child(-n + 2) {
    border-bottom: 1px solid var(--line);
  }

  .record-field-grid div:last-child {
    border-bottom: 0;
  }

  .round-robin-controls,
  .agent-check-grid.compact {
    grid-template-columns: 1fr;
  }

  .lead-row {
    grid-template-columns: 1fr;
  }

  .lead-row-main {
    align-items: start;
    grid-template-columns: auto minmax(0, 1fr);
  }

  .lead-aging {
    grid-column: 1 / -1;
    text-align: left;
  }

  .lead-actions,
  .lead-card-actions,
  .form-actions {
    justify-content: flex-start;
  }

  .provider-banner span {
    text-align: left;
  }
}